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How it works

how-it-works

 

Meet Lingerie Letters, South Africa's first underwear subscription service that delivers a pretty pair of Designer Knickers (discreetly) to your door every month.

The best part? It’s a complete surprise every time and each month brings a different look.

 

Whether it is a gift to yourself, for a friend or from a secret (or not-so-secret) admirer, a pretty monthly treat is sure to make any lady’s day.

Plus, it’s the perfect hen’s party pressie, bridesmaids gift or self spoil in build-up to your BIG day.

 

And fellas! Gone are the days of scouring the malls and searching online to find something your lady will love. At LL we’ve got you (and her 'beautiful bottoms') covered.

 

Missed out on previous months’ pairs or want to try us out before you subscribe? Not to worry, our subscription Past Pairs are also available to shop online. 

 

 

SUBSCRIBE for yourself = recurring monthly payments of R179 p/m (opt-out any time).

GIFT someone special = once-off payment (choose between either a 1, 3 or 6 month gift).

 

1

Choose to SUBSCRIBE or GIFT

2

Choose your size and style

3

Create an account or SIGN IN

4

Complete your personal, delivery and payment details

5

Checkout before 12pm on the 15th


 

 

Still have a few more questions? Read our FAQ.


DELIEVRY We have a cut-off time / date of 12 noon on the 15th of each month for new Subscription Sign Ups.


This gives us enough time to have all our knickers locally made and shipped from Cape Town. 

 

If you Signed Up before 12 noon on the 15th of the current month, we'll deliver your first Lingerie Letter to you between the 15th and the 25th of the following month. If you Signed Up after 12 noon on the 15th

of the current month, we'll deliver your first Lingerie Letter to you between the 15th and the 25th of the month thereafter.

 

Keep a look out for your favourite courier guy around mid-month every month for as long as your subscription is active.


Please Note: Debit Orders are passed around the 18th of the month, if a Debit Order is unsuccessful, it will be passed again

around the 28th of the month. It is the customer's responsibility to ensure that there are sufficient funds in their bank account to avoid paying unnecessary bank charges.

Should the 18th or 28th fall over a weekend or on a public holiday, Debit Orders will go off on the first available business day.


We are April Showers Investments CC trading as Lingerie Letters. No need to be alarmed when you see the reference APRIL SHOWERS on your bank statement or sms notification -

it's only your subscription payment that has gone off and not badies trying to steal your hard earned cash.


 

 

LILY'S GUARANTEE

  • 1. Too big or too small? Email us at lily@lingerieletters.co.za so that we can update your Size (XS - XXL) or Style (Thongs, Briefs or Surprise Me) for you.
  • 2. 100% fun and a complete surprise every time!
  • 3. No obligation. Opt-in or opt-out anytime by popping us an email, there’s no lock-in or cancellation fees.
  • 4. Moving? No problem! Log in to your account and update your default shipping address so we know where to send your Lingerie Letter.

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