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How it Works

Love surprises? Love cute knickers? Looking for the ultimate personalised gift?

Meet Lingerie Letters, South Africa's first underwear subscription service that delivers a pretty pair of panties (discreetly) to your doorstep every month.

The best part? It’s a complete surprise every time and each month brings a different look.

Whether it is a gift to yourself, for a friend or from a secret (or not-so-secret) admirer, a pretty monthly treat is sure to make any lady’s day. Plus, it’s the perfect hen’s party pressie, bridesmaids gift or self spoil in build-up to your BIG day. And fellas! Gone are the days of scouring the malls and searching online to find something your lady will love. At LL we’ve got you (and her beautiful bottoms) covered.

Missed out on previous months’ pairs or want to see what we've been sending? Not to worry, our subscription Past Pairs are also available to shop online.

Bye-bye old granny panties, hello delightful delicates!

SUBSCRIBE for yourself or GIFT someone special.

SUBSCRIBE = recurring monthly payments (opt-out any time);  GIFT = once-off payment





Choose your size and style


Create an account or SIGN IN


Complete your personal, delivery and payment details


Checkout before the 15th to receive your first pair around the 15th of the following month



Still have a few more questions? Read our FAQ.

If you Signed Up before 12 noon on the 15th of the current month, we'll deliver your first Lingerie Letter to you around the 15th of the following month. If you Signed Up after 12 noon on the 15th of the current month, we'll deliver your first Lingerie Letter to you around the 15th of the month thereafter. Look out for your Lingerie Letters until mid-month of every month, as long as your membership is active.

Please Note: Debit Orders are passed around the 18th/19th of the month, if a Debit Order is unsuccessful, it will be passed again around the 
25th/26th of the month. It is the customer's responsibility to ensure that there are sufficient funds in their bank account to avoid paying unnecessary bank charges.




  • 1. Too big or too small? Log in to your personal account and update your sizing (we offer XS-XXL).
  • 2. 100% fun. Contact us with any concerns on
  • 3. No obligation. Opt-in or opt-out, there’s no lock-in.
  • 4. Moving? No problem! Log in to your account and change your delivery details so we know where to send your pretty pair.